Privacy Policy
PB Roofing values your privacy and takes the protection of your personal information seriously. This Privacy Policy explains what information we collect, how it is used, where it is stored, and how it is protected when you visit our website or contact our team. PB Roofing is based in Odessa, TX, and proudly serves homeowners and businesses throughout the Permian Basin. By browsing our website, submitting a contact form, or requesting a roofing inspection or estimate, you acknowledge the practices described below.
Information We Collect
When you complete a contact form, request an inspection, or schedule an appointment through our website, you choose what information to provide. This typically includes your name, phone number, email address, property address, and details about your roofing project or concern. We collect only the information necessary to respond to your request and provide the services you have asked for.
In addition to the information you voluntarily provide, our website collects limited anonymous usage data through Google Analytics. This may include your browser type, device, general geographic region, pages visited, time spent on the site, and the website that referred you to us. This information does not personally identify you and is used solely to help us improve our website and better understand how visitors interact with it.
How Your Information Is Used
The information you submit through our website is used to respond to your inquiry, schedule inspections, prepare estimates, coordinate roofing services, and communicate with you about your project. We may contact you by phone, text message, or email to confirm appointments, answer questions, or provide updates.
Anonymous website analytics help us understand which pages visitors find most useful, identify opportunities to improve the user experience, and create content related to the roofing services our customers are searching for.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
LeadConnector for Forms and Appointments
PB Roofing uses LeadConnector to manage contact form submissions, customer communications, and appointment scheduling. When you submit a form or request service through our website, your information is securely transmitted to our LeadConnector account, where it is stored so our team can respond efficiently.
The information stored in LeadConnector is used exclusively for customer communication, project coordination, scheduling, and internal recordkeeping. Access is limited to authorized members of our team. LeadConnector maintains its own security standards and data protection practices designed to safeguard customer information.
Google Analytics
Our website uses Google Analytics to collect anonymous website usage information. Google Analytics uses cookies and similar technologies to measure visitor activity, including pages viewed, time spent on the site, approximate geographic location, and other general usage trends.
The information is provided to us in aggregate form and is never used to personally identify individual visitors. It helps us improve website performance, navigation, and the information we provide. If you prefer not to participate in analytics tracking, you may disable cookies through your browser settings or install Google’s Analytics Opt-out Browser Add-on.
How We Protect Your Data
We take reasonable measures to protect the personal information you provide. Access to customer information is limited to authorized personnel who require it to perform their responsibilities, and we use trusted technology platforms to securely manage communications and scheduling.
Although we strive to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure. Information submitted through our website is provided at your own discretion, and we continually review our processes to maintain responsible security practices.
Links to Other Websites
Our website may occasionally include links to third-party websites for your convenience. PB Roofing does not control the content, privacy practices, or security policies of those websites and is not responsible for how they collect or use your information. We encourage you to review the privacy policies of any external websites you visit.
Your Choices
You may contact us at any time to request that we update or remove the personal information we have on file for you. If you no longer wish to receive communications regarding your inquiry or completed project, you may ask to be removed from our contact records. Certain information may still be retained when necessary for legal, accounting, or legitimate business purposes.
Updates to This Policy
PB Roofing may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. Any updates will be posted on this page with a revised effective date. Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
PB Roofing
13311 W County Rd 122, Odessa, TX 79765
Email: seanjr@roofingpb.com
We are committed to protecting your information and providing honest, transparent service both online and on every roofing project we complete.